Your Order
After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattresses size changes, ...
Thu, 14 Dec, 2023 at 5:41 PM
After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattresses size changes, ...
Thu, 14 Dec, 2023 at 5:44 PM
If you would like to cancel your order, our customer service team will be happy to help you. Simply contact us via the chat.
Thu, 14 Dec, 2023 at 5:45 PM
If you would like to contact us, please feel free to chat our support team.
Thu, 14 Dec, 2023 at 5:49 PM
Shipping and return costs are free. We want you to happily await your new Emma mattress without concern for pesky shipping costs.
Wed, 25 Jan, 2023 at 3:34 PM
The estimated delivery time can be looked up under “order”. Please take into account that your order will be send to our production team once full payment i...
Wed, 25 Jan, 2023 at 3:35 PM
When you order more than one product, your Emma order will arrive together, and you will receive a unique tracking number and confirmation email for the who...
Mon, 10 Jul, 2023 at 12:38 PM
After purchasing your mattress, please contact the customer service team for all necessary changes, including address changes, size changes, payment changes...
Thu, 14 Dec, 2023 at 5:51 PM
After purchasing your mattress, please contact the customer service team for all necessary changes, including address changes, size changes, payment changes...
Thu, 14 Dec, 2023 at 5:52 PM
Your Emma mattress is rolled, vacuum-packed and then shipped directly from our factory in Ireland to your doorstep. All Emma mattresses are brand-new and wa...
Wed, 25 Jan, 2023 at 3:40 PM