Currently we do not ship to the Channel Islands.

Yes check our Emma UK website: UK's Most Awarded Mattress | Emma Original Mattress (emma-sleep.co.uk) 

It is possible to delay your delivery, however, it is not possible to choose a specific date. If you have already placed an order, please contact our custom...

As soon as your mattress is dispatched you will be sent tracking information via email to let you know exactly when you will receive your Emma mattress.

We hope that every customer receives their welcome pack but we understand that packing mistakes can happen. If you happen to experience this, please contact...

In the welcome booklet, you will find information on how to unbox the Emma mattress, along with other FAQ´s and information.

The Emma mattress is packed with convenience in mind. Just unbox, roll the mattress out, remove the plastic wrap, and you're ready for sleeping!

In order to experience optimal comfort, we recommend that the mattress is not left in the box any longer than 2 weeks.

You can sleep right away but we recommend waiting up to 2 hours for the mattress to become fully expanded.

After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattresses size changes, ...