It's simple. You can test the Emma mattress for 200 days to decide whether or not you are satisfied with our product. If you realise that Emma is not ri...

We believe that our mattresses provide an exceptionally relaxing and comfortable sleep to 99% of our customers. The mattress industry is aimed at confusing ...

It starts on the day of delivery. From the day you receive your Emma mattress, you can test it risk free for 200 days.

When you want to return your Emma mattress, simply email our customer service team and we will arrange the pickup of your mattress by our return partner, at...

It is not necessary to keep the box or plastic packaging when returning your Emma. We would appreciate if the mattress is returned in good condition.

No, it doesn’t. We want you to have the best sleep possible and that should not include sleeping on noisy plastic. The Emma mattress is vacuum sealed in pla...

The trial begins as soon as you receive your Emma mattress.

We offer a 10-year warranty on dimensional stability and durability of the core materials. For more information please check our terms and conditions.

Please contact us immediately so we can send you a replacement mattress, free of charge.